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Last updated: July 9, 2026

Support

Need help with Rally? Contact our support team and include the email address tied to your account so we can assist you faster.

Contact support

Email: support@therallyapp.co

Common requests

  • Account access, login, or password reset issues
  • Profile, connections, or messaging questions
  • Reporting abuse, harassment, or safety concerns
  • Rally Original or membership status questions
  • Billing, cancellation, or refund requests
  • Privacy and data requests

Delete your account

You can delete your Rally account directly in the iOS app:

  1. Open Rally and go to Profile.
  2. Scroll to account settings.
  3. Tap Delete Account and confirm.

Account deletion deactivates your profile and removes active social access. Some historical records may be retained as described in our Privacy Policy.

Safety resources

If you feel unsafe because of another Rally member, you can hide your profile from them, block them, or report their profile or messages in the app. The person you report will not see who submitted the report. For immediate danger, contact local emergency services first, then email support@therallyapp.co with details.

Rally may review reports and take enforcement action when behavior violates our Terms of Service or Community Guidelines. Rally does not promise to investigate or resolve every incident.

Legal disclosures

Privacy Policy How Rally handles your data. Terms of Service Rules for using Rally. Community Guidelines Standards for respectful participation. Refund & Cancellation Policy How to cancel membership and request refunds. Data Deletion How to delete your account and personal data.

Need help now?

Email us and include your account email address.

Email Support →
Rally

© 2026 Rally. Run together. Stay connected.

hello@therallyapp.co

Privacy Policy Terms of Service Community Guidelines Support Refund & Cancellation Policy Data Deletion